Last updated: 12 March 2026

Cookie Policy

This Cookie Policy explains how AmbitX.ai (Pty) Ltd ("AmbitX", "we", "us", or "our") uses cookies and similar technologies on the Conversio platform ("the Service"). This policy should be read together with our Privacy Policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use a web application. They allow the website to recognise your device and remember certain information about your session, such as your login status and preferences. Cookies are widely used to make websites function correctly, improve performance, and provide information to site operators.

Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Service to function. Without them, you would not be able to log in or use core features. We do not require consent for essential cookies as they are necessary for the performance of the service you have requested.

CookiePurposeDuration
sb-access-tokenSupabase authentication session token — verifies your identity1 hour
sb-refresh-tokenSupabase refresh token — automatically renews your session without requiring re-login7 days

Functional Cookies

These cookies remember your preferences and settings to provide a more personalised experience. They are not essential but enhance your use of the Service.

CookiePurposeDuration
conversio-themeStores your preferred theme setting (dark/light)1 year
conversio-sidebarRemembers sidebar collapsed/expanded state1 year

Analytics Cookies

We may use analytics cookies to understand how visitors interact with the Service. These cookies collect information in an anonymised form, including which pages are visited most frequently and which features are used most often. This data helps us improve the Service.

CookiePurposeDuration
conversio-analyticsAnonymised page view and feature usage tracking30 days

Third-Party Cookies

We do not use third-party advertising or remarketing cookies. We do not allow third-party advertising networks to place cookies on the Conversio platform. Your data is not shared with advertisers.

How to Manage Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View which cookies are stored on your device
  • Delete individual cookies or all cookies
  • Block cookies from specific websites or all websites
  • Set your browser to notify you when a cookie is being set

For instructions on managing cookies in common browsers:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Impact of Disabling Cookies

If you block or delete essential cookies (specifically the Supabase authentication tokens), you will not be able to log in to Conversio or maintain an active session. You will need to re-authenticate each time you visit the platform.

Disabling functional cookies will not prevent you from using the Service, but your preferences (such as theme and sidebar state) will not be remembered between sessions.

Disabling analytics cookies will not affect your use of the Service in any way.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

Contact

If you have questions about our use of cookies, contact us at support@ambitx.ai.