The AI agent that answers every lead.
In seconds. 24/7.

Most orgs are live within 24 hours. We connect a sandbox WhatsApp number during the demo call so you can see the agent answering your own leads on the same day. Full production cut-over on your own WABA number, with templates approved and Meta green tick, typically takes 3 to 5 business days.

No. We handle the entire WABA setup for you: Meta business verification, phone number registration, template submission, and green tick where eligible. If you already have a WABA number on another provider, we migrate it across without losing your history or breaking your existing number.

Yes. Every conversation has a clean handover path. When the AI detects it is out of depth, when the lead asks for a person, or when qualification hits a configured threshold, the conversation is routed to the right salesperson on WhatsApp with the full context summary. The customer never sees a cold transfer.

Yes. Conversio answers inbound calls on a South African voice number we provision for you, qualifies the lead in natural conversation, books appointments, and hands off to a human when needed. It also makes outbound follow-up calls on Growth, Pro, and Enterprise plans. Voice minutes are included in your plan.

Conversio reads inbound email from lead portals like AutoTrader, Property24, and Cars.co.za, or any inbox you forward to a dedicated address we provision. It replies in your brand voice, qualifies the lead, and if the customer has a WhatsApp number on file it moves the conversation to WhatsApp. Email, voice, and WhatsApp all share a single lead record.

Yes. We capture consent before any automated messaging, include an opt-out on every outbound message, log every interaction for audit, and enforce row-level security so your data is fully isolated from other organisations. We will also sign an Operator Agreement and help you get your privacy notice aligned for POPIA.

Yes, on verticals where this is configured. For automotive, the agent calculates instalments in ZAR using current prime-linked rates, deposit, balloon, and term, and can reference live stock. For real estate it works out bond affordability and transfer costs. Quotes are generated inside the chat and logged against the lead for your finance or sales team to pick up.

We have productionised knowledge packs for automotive dealers, estate agents, insurance brokers, and healthcare practices. Any business with high-ticket enquiries coming in on WhatsApp, voice, or email and a sales team that follows up by hand is a good fit. We onboard new verticals on Pro and Enterprise plans.

It says so and hands over, rather than making something up. Unknown questions are logged to your dashboard so you can add the answer to the knowledge base. After the next sync, the agent handles the same question confidently. The agent is strictly grounded in your knowledge base, which keeps off-script answers rare.

Yes. You set the brand voice, the greeting, the qualification questions, and the escalation rules. On Pro and Enterprise you also get a named voice persona, multilingual support across 11 SA languages, and brand voice training on your existing chat transcripts so the agent sounds like your best salesperson.

No. Hustle, Growth, and Pro have zero setup fees. You pay your first month on signup and we handle WABA onboarding, channel setup, and vertical template configuration as part of that. Enterprise deals are contract-scoped and any custom integration work is quoted separately and agreed upfront.

Yes. Conversation data and lead records are hosted in a POPIA-compliant environment with primary storage in the African region. Backups are geo-redundant within the continent. We do not train shared models on your conversations and no other customer can access your data. Full DPA available on request.